ChatGPT and the Commodification of Knowledge Work

Abstract

This article explores the effects of generative AI software like ChatGPT on academic labour. Beginning with an account of the commodification of knowledge work and higher education under neoliberalism, it argues that the class position of both academics and students has become muddied. In order to properly understand how ChatGPT can and will affect the academy, including academic libraries, we need to get clearer on the class position of knowledge workers (including students) and the role technology plays in the capitalist mode of production. Only then can we engage in labour activism and forge links of solidarity in full awareness of the class composition and technological structures of knowledge work.